Law firms rely on technology for nearly every part of the modern legal workflow. Email, document management systems, cloud applications, case management platforms, billing software, video conferencing, and electronic court filings all need to work reliably while protecting highly sensitive information.
For law firms in Burbank, dependable IT support is no longer simply about fixing computers. The right IT partner helps protect client data, reduce downtime, support attorneys and staff, and make sure technology does not become an obstacle to practicing law.
Law Firms Face Growing Technology and Cybersecurity Risks
Legal practices are particularly attractive targets for cybercriminals because their systems can contain confidential communications, financial information, contracts, intellectual property, personal information, and other valuable client data.
Recent industry data demonstrates the extent of the challenge:
- 29% of law firms reported experiencing some form of security breach, according to the American Bar Association’s 2023 Cybersecurity TechReport.
- 73% of law firms use cloud-based legal tools, according to an ABA survey released in 2025, making cloud security and account management increasingly important parts of a law firm’s IT environment.
- The FBI received reports of approximately $2.77 billion in losses associated with Business Email Compromise in 2024, highlighting the financial consequences of compromised business email accounts.
Technology gives attorneys powerful tools to work more efficiently, but every additional system, account, and device also needs to be properly managed and secured.
Common IT Problems Law Firms Face
For attorneys, even relatively small technology problems can interfere with billable work.
An employee who cannot access email may miss important client communications. A malfunctioning workstation can prevent an attorney from accessing case documents. Slow networks can interfere with cloud applications and video calls. Poorly managed user accounts can create unnecessary security risks when employees join or leave the firm.
Some of the most common IT challenges law firms encounter include:
- Slow computers and network performance
- Microsoft 365 and email issues
- Problems accessing documents or case files
- Unreliable Wi-Fi and internet connectivity
- Remote access problems
- Software compatibility issues
- Cybersecurity threats and phishing emails
- Backup and data recovery concerns
- Managing employee accounts and permissions
- Maintaining computers, servers, and network equipment
When multiple vendors are responsible for different pieces of the environment, troubleshooting can become even more difficult.
IT Support Should Keep Your Firm Working
The best IT support strategy is not simply waiting for something to break.
Managed IT support combines everyday technical assistance with proactive maintenance designed to identify potential problems before they cause larger disruptions.
For a law firm, this can include monitoring computers and networks, installing updates, managing Microsoft 365, maintaining backups, securing endpoints, managing employee access, and helping users when problems occur.
Instead of attorneys spending valuable time troubleshooting technology, they have an IT team they can contact when they need assistance.
Cybersecurity Should Be Built Into Legal IT Support
Cybersecurity should not be treated as a completely separate technology project.
Law firms need layers of protection across their users, computers, email, cloud applications, and network.
That commonly includes measures such as:
- Multi-factor authentication
- Endpoint security
- Email filtering
- Security updates and patching
- Access controls
- Data backups
- Security awareness training
- Network monitoring
- Account management
Human behavior remains an important part of cybersecurity as well. Phishing messages are designed to convince employees to reveal credentials, approve fraudulent requests, download malicious files, or transfer money.
Combining technical protections with employee awareness helps reduce the likelihood that a single mistake becomes a serious security incident.
Support for Microsoft 365 and Cloud Applications
Cloud technology has become an important part of legal operations. The ABA reports that 73% of firms now use cloud-based legal tools.
That creates new responsibilities for IT teams.
Microsoft 365 accounts need appropriate security settings. Employees need the correct permissions. Former employees need their access removed. Cloud data needs to be protected. Devices accessing that information also need to be secured.
Managed IT support gives law firms a centralized way to oversee these different systems instead of managing each one independently.
Why Work With Burbank IT?
Law firms should be able to focus on clients, cases, and growing their practice rather than managing technology problems.
Burbank IT provides managed IT support for businesses in Burbank, giving local law firms a technology partner that can help manage their day-to-day IT environment while improving its reliability and security.
Whether your firm needs help supporting employees, strengthening cybersecurity, managing cloud technology, maintaining devices, or developing a more proactive IT strategy, managed services provide access to ongoing technical expertise without requiring the firm to build an entire internal IT department.
Get IT Support for Your Burbank Law Firm
Your technology should make practicing law easier, not create another problem for your attorneys and staff to manage.
If recurring technical issues, cybersecurity concerns, aging equipment, or inconsistent support are affecting your firm, contact Burbank IT to discuss your current IT environment.
We can help you identify areas for improvement and develop an IT support strategy designed around the needs of your law firm.
